#Craftsman ratchet sets at lowes upgrade
#Craftsman ratchet sets at lowes full

We ask that customers bring in the item, and we’ll replace it if we have the product. 'we will honor all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased.

#Craftsman ratchet sets at lowes full

(See full statement below)īut the bottom line is if your tool breaks, you may want to call Craftsman customer service first at 88, if you don't have a Sears nearby, because you may not always be able to get a replacement at Lowe's.įULL STATEMENT FROM LOWE'S CORPORATE COMMUNICATIONS: 'You have a drive an hour to get a tool replaced,' he said.Ī Lowe's Corporate Communications spokeswoman, Maureen Wallace, told us Lowe's stores should honor the Craftsman Lifetime warranty 'if we have the product.' But due to differences between Sears and Lowe's tools that may not always be possible. Galloway's going to try that that now, because the other option is not something he has time to do, even in a fast old Plymouth GTX. So we called the Lowe's store manager, who told us if they don't have the same model, they are telling people to call Craftsman customer service. However it says you must return it to a 'stocking retail partner,' which is confusing since Lowe's' does not stock identical Sears tools. Problem is, Galloway discovered, that the old tools sold by Sears and the new craftsman tools sold by Lowe's are different and have different part numbers.Ĭraftsman's warranty page still lists a full lifetimewarranty.

'I said these are tools I got at Sears, and he told me that Lowe's could not replace any tool that was not sold at the Lowe's store.' 'With Lowe's coming on board with Craftsman, I felt relief that I could get a tool replaced if they were to break,' Galloway said.īut he says he got some bad news at the nearby Maysville, Kentucky Lowe's store. He knew that his nearby Lowe's now sells Craftsman. So when his socket wrench recently broke, he didn't worry about his local sears in Florence, Kentucky, having recently closed. 'You could walk into Sears, and pretty much lay it on the counter and they would give you a tool comparable or just exactly like that,' he said. His tool of choice: Craftsman, because of its lifetime replacement warranty if they ever fail. Gary Galloway loves working on old cars, like the 1967 Plymouth with a 440 V8 under the hood he was tinkering with this sunny afternoon. If one broke, you could just return it and get a new one freeīut one Campbell County, Kentucky man says it's not so easy anymore. This deal won't last, so hurry.Woodworkers, mechanics and crafts people have loved Craftsman tools for years, because of their lifetime warranty.

#Craftsman ratchet sets at lowes upgrade

With a rugged, three-drawer blow-mold case to keep everything organized (although we definitely recommend using the money you save to upgrade to a quality metal tool chest), this is the Christmas gift you wish you would have gotten. In fact, Craftsman still offers that full lifetime warranty it was always famous for. So if you have any issues, returns and exchanges will be a snap. And best of all, it's now owned by Stanley Black & Decker, and Craftsman is an exclusive brand of Lowe's. It makes a fantastic starter tool kit for any aspiring driveway mechanic because auto enthusiasts will find nearly everything they need for maintenance and repair inside. This is a great opportunity to toss all those mismatched tools and start fresh with a new set. But that's no reason not to save a bundle on a complete tool set that will serve the needs of most anyone for automotive repair, general construction, and DIY projects. We agree that quality has suffered in recent years. It's no secret today's Craftsman tools are mostly made overseas, mainly in China. Originally introduced as a Sears house brand in 1927, manufacture of Craftsman tools was always sourced out to other companies.